Servicing and Repairs
at BEMW
BEMW carry
out scheduled servicing to both BMW/Mini’s & Land Rover’s recommendations
using only genuine and O.E. parts. We use and recommend Penrite Oils
which not only meet, but in most cases exceed both BMW/Mini’s and Land
Rover’s requirements.
Penrite’s
new fully synthetic engine oil, when tested against all the other
competitors fully synthetic engine oils (including Mobil 1), it
surpassed its nearest rival by a staggering 30%.
Extended Servicing Intervals
In recent times we have seen servicing intervals
increase from 10,000kms to 15,000kms and now 20,000kms for Land Rover &
25,000kms for BMW/Mini. Whilst the introduction of fully synthetic engine
oils & their refinement over recent years is no doubt remarkable, it is
our firm opinion that distances of 20+ thousand kilometres between oil
changes is far too long. We are already in fact starting to see evidence
of this, with vehicles’ oil levels extremely low before reaching their
next service, also sludging & excessive wear in the cylinder heads of
higher mileage vehicles. i.e. over 100,000kms.
We therefore highly recommend that all
vehicles have an oil change every 10,000kms or 6 months whichever occurs
first.
Especially if your intention is
to keep the vehicle for several years.
Remember: the vehicle
will be well & truly out of warranty by the time any problems arise from
lack of oil changes!
No Nasty Surprises
After being in the motor trade
for nearly twenty years, you get to hear plenty of horror stories from
people about having their vehicle serviced or repaired. One of the most
common complaints in the industry is about receiving a bill, when
picking up a vehicle, which is far more expensive then they were
expecting. At BEMW we have a saying:
“We
don’t like people spending our money without our permission, therefore
we don’t do the same to our customers”.
At BEMW we will always give
you an estimate of the cost of your service or repairs when you drop off
your vehicle. If during the course of the service or repair we discover
additional work or parts are required we will always contact you to
advise you of the additional work and cost involved and get your
permission before proceeding. Occasionally this causes a delay in the
completion of the service or repairs when a customer cannot be
contacted, but we find the customer more easily accepts this than a bill
for a few hundred dollars more than they were expecting.
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